Cancellation Policy

At Mastery Tutoring, I understand that unforeseen circumstances may arise, and scheduling conflicts can happen. However, to ensure that I can accommodate all students and provide the best possible service, I have established the following cancellation policy:

1. Cancellation Notice:
   Cancellations must be made at least 24 hours in advance of the scheduled tutoring session. This allows me to adjust schedules and offer the slot to another student in need of assistance.

2. Late Cancellations:
   If a cancellation is made with less than 24 hours' notice, the session will be considered a late cancellation. In such cases, a fee equivalent to 50% of the session cost will be charged.

3. No Shows:
   Failure to attend a scheduled session without prior notice will be considered a "no show." In this instance, 100% of the session fee will be charged.

4. Rescheduling:
   If you need to reschedule a session, please do so at least 24 hours in advance to avoid any cancellation fees. I will do my best to accommodate your preferred time.

5. Emergency Cancellations:
   I understand that emergencies happen. In case of a genuine emergency, please contact me as soon as possible, and I will review the situation on a case-by-case basis.

6. Policy Acknowledgment:
   By scheduling a tutoring session with Mastery Tutoring, you acknowledge and agree to this cancellation policy.